Returns and refunds
Return requests must be submitted within 14 days of delivery. Returns are only eligible if the item arrives severely damaged. While this is highly unlikely, any damage that occurs is typically the result of USPS handling during transit. To begin a return request, please contact us at [email protected]
💬 COMMUNITY SUPPORT
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📦 HOW IT WORKS
Fulfillment
We provide fast fulfillment and reliable service for bulk orders in audio and fragrance.
1
Select your product and choose your quantity.
2
Checkout securely in seconds.
3
We fulfill and ship directly to your address with tracking.
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For higher quantities or custom bundles, message us on TikTok @resellempirereal or join our Discord.
Frequently Asked Questions
Fast answers for shipping, tracking, bulk orders, and support.
How long is shipping?
Shipping typically takes 2 to 5 business days within the United States. Tracking is emailed to you as soon as your order ships.
When will my order be shipped?
Most orders ship the same day or the next business day, depending on order volume and stock.
Do you offer bulk deals or discounts?
Yes. Bulk pricing is available for larger quantities. For higher volume orders, contact us on TikTok @resellempirereal or through our Discord for a custom quote.
How do I know this store is legitimate?
We provide real fulfillment, clear communication, and tracking on every order. We also post updates and order activity across our community channels.
Do you have social media or proof of past orders?
Yes. We post packing videos, order updates, and announcements on TikTok. Our official account is @resellempirereal.
How can I contact support?
Use email for standard support. For faster replies and bulk questions, join our Discord or message us on TikTok @resellempirereal.
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Bulk help: For custom bundles or higher quantities, message us on TikTok @resellempirereal or join the Discord.